Shipping & Delivery
FOR ORDER PLACEMENT:
Domestic Orders:
- We assure to provide both Prepaid and COD mode of payments
- Product prices are subject to change without prior notice.
- Free shipping is available to every customer above Rs. 399
PAYMENT OPTIONS:
Domestic Customers
- We have various payment options for hassle-free online payment transactions
- For Pre-Payment – Customers can opt for Debit/Credit Cards, Net Banking, UPI and Paytm
SHIPMENT DELIVERY TIME:
Domestic Customers
- All orders are processed packed within 24 to 48 working hrs- but due to covid 19 situation, there might be delay in the delivery of orders
- You can expect the delivery within 4-7 days
- For remote locations it may take up to 7-10 working days for shipment delivery
- Order deliveries are made from 10 am – 7pm Monday – Saturday (excluding national holidays and festivals)
- You can also track your order with the tracking details shared with you via SMS & e-mail. Also, can check the tracking details in your account
ORDER RELATED:
Order Cancellation
- For safety reasons, orders cannot be cancelled and refunded once the order has been placed
- Orders once shipped cannot be cancelled
- NutriGlow Online Store is always one step ahead in updating the product inventory and make minimum chances for getting the product that are out of stock
- If the ordered product went out of stock, we will contact you at earliest & will dispatch the shipment as early as possible. However, hold orders may get delayed in delivery
SHIPPING POLICY:
- All Domestic orders shipped from Greater Noida warehouse and will take their respective time in delivery
- Worldly Goods required to be signed for at the time of delivery. If the consignee is not physically available at the time of delivery then please suggest any alternate person i.e neighbour, family member, friends, colleagues etc. However, NutriGlow is not responsible for the goods signed by any alternate person.
- NutriGlow Online is not responsible for any damage after delivery
- For any complaint related to damage and shortage needs to be reported within 2 days after delivery
- Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The final shipping and handling charges are given at the time of check out and consignee will know about the charges before making payments
- Goods may move or shift whilst in transit – product may shift to one side, stoppers may stick to the top lid, items may move within gift boxes. Returns will not be accepted in any of these cases where the issue is due to movements in transit