FAQ - Nutriglow Cosmetics

FAQ

1. You are a new brand. How and why should I trust you?

Yes, we are a new brand, but rather than looking at us as a brand, view us as providing the best of nature through our safe and potent formula. We are here to ensure you trust our brand, love using it, and at least have one thing less to worry about. We are one of the safe certified brands in Asia, where we have passed stringent standards set by our trusted crew members. Once you try us, you will be answering this for us to your family, friends, and relatives the next time. 

2. What toxins do? Why should I avoid them?

Toxins are the chemicals used in your daily cosmetics and other products for countless reasons, some as preservatives and others as fragrances, dyes, actives, etc. Having said that, these toxins can have so many side effects, some of which are life-threatening. Regular use of some toxins like formaldehyde, 1-4 dioxane, parabens, etc., is leading to cancer. Other side-effects include eczema and skin aging 

3. Why should I prefer NutriGlow over so many products available in the market?

We always ensure to provide the best and safest products to our customers. But the bitter truth is, the majority of brands available in the Indian markets today contain harmful toxic chemicals like Parabens, Phthalates, Fragrances, Mineral oil, etc., which no brand would even want anywhere around their valuable customer. Happy to share, NutriGlow is the only “Made Safe” certified toxin-free brand in India free of all known toxins, which are indeed banned in most countries. More than being just a brand, our products are loaded with loads of love and care. Give yourself a try at our products, and you will fall in love with our safest and purest products. 

4. Are the products Eco-friendly, Non-toxic, Dye and Fragrance-Free, and Non-Allergic?

Yes. Yes, and thousand times yes. NutriGlow is made with eco-friendly, GMP Certified facilities and is indulged with no toxins, dyes, fragrances, or anything closer to the word “unsafe” Every range of products you buy from us sure to be clinically tested and hypoallergenic. However, it’s prominent to know that we as humans have different skin types, and chances are you can be allergic to one of the essential oils in the products. We always recommend the first test of the product by doing a patch test or clinical testing to check any visible reactions. Adding to that, we would like to inform you that we have a proper technician for these crucial processes. This should actually be a mandatory practice for all products across all the brands for all age groups, not just ours. 

5. Do you use preservatives?

Yes, and there is ample reason behind it. Water-based skin-care and cleaning products without preservatives can get contaminated and reproduce harmful bacteria and microorganisms. Also, we do not use harmful preservatives like Parabens, Phenoxyethanol, etc. But instead, use the safest preservative systems, which are usually used for food products. 

6. What are some of the toxins I can easily spot on the labels?

A small guide to common toxins is mentioned below. Kindly go through the ingredients and try to avoid products, especially for your gentle skin, with anything that has:

  • Parabens
  • Mineral oil
  • Fragrance (Containing Phthalates)
  • PEG (Poly Ethylene Glycols)
  • Sodium Laureth Sulphates/SLES
  • Triclosan
  • Sulphates
  • Silicons
7. Can I add the products to the daily beauty routine?

Enhanced with all the nutrition and glow, NutriGlow products are the pillar of beauty that can bring tremendous change in our lives. Satisfying customers every step of the way by providing top-quality products sourced from active & pure ingredients is our main concern. You can add 100% certified nature-based products to your beauty routine and step ahead for a beautiful you. 

8. Are the skincare and hair care products Paraben-free?

Absolutely! All our products are not just Paraben-Free but also free from Phthalates, PEG, DEA, Fragrances, Dyes, Formaldehyde, and other ingredients that aren't suitable for your valuable skin and hair. No more worries with NutriGlow products, as you will have one brand which is certified and 100% safe for your skin and hair, and with that, you will have one less thing to worry about. 

9. I have super-dry and flaky skin. Is it still safe to use your products?

Given the fact that all our products are toxin-free and mostly our ingredients are plant-based, they work magically on sensitive skin. Our products have been made using the mildest ingredient. Thus, it is safe for the most sensitive skin too. However, we recommend you test the product first by doing a patch test to check for any allergies regarding our genuine concern. Also, we suggest you do this for all the other brands' products too. 

10. What are the secret ingredients you add to your oil?

Shhhhhhhhhhh….. It's a big big secret but because we trust you, let us tell you. Our hair-friendly oils are blended with nourishing essential oils like Jojoba, Lavender, Red Onion Seed Oil, and Argan Oil. Do not tell this top secret to anyone. Ok! 

11. Can skin and hair care products be used by both men and women?

Absolutely! Our products can be used by both men and women to enhance their inner beauty and go confident. We believe it is not only important for women to pamper themselves, but it is equally important for every man to take care of their skin and hair too. 

12. How do you guarantee that your products have zero toxins?

For starters, we are one of the MADE SAFE CERTIFIED and DERMATOLOGICALLY TESTED brands in Asia. We do the requisite microbiology and toxins test to ensure that every product that we sell has zero toxins and no products are even close to the word ‘unsafe.’

13. Are the products available in any offline stores?

Yes, we are present offline in few cities. 

14. Have you tested your products on animals?

A big no! We do not support animal testing. Having said that, how can you even test skincare and hair care products on animals? Right? However, we have clinically tested all our products on humans with patch testing to ensure no product causes any harm and allergy. Hey customers, don’t worry! You are absolutely SAFE.

15. What is the product range you offer?

We firmly believe that the right to beauty and good is fundamental, and no one should be deprived of it. We have more than 200 Products from skincare, haircare to personal. Understanding product economy and affordability for everyone, our products are diversified into six different series; NutriGlow, Advanced organics, Naturals, Escobar, Shizen, and Makeup.

16. Do you provide a COD facility?

When it comes to payment, we assure to provide both prepaid and COD mode of payments for our valuable customers. COD is available above Rs. 399. According to convenience, you can choose any one option after selecting your desired products. 

17. Do you have a separate range of men’s grooming products?

Yes! We believe that maintaining an awesome look is essential for every man. Hence, we have a complete range of grooming products for every man who loves to flaunt themselves with much more confidence and style

18. Which are the platforms you sell your products online?

You can order your desired products from our main website, www. nutriglowcosmetics.com. Apart from that, you can also purchase our products from Myntra, Nykaa, Meesho, Smytten, Snap deal, Naaptol, Flipkart, and Amazon.

19. Do you offer free shipping?

Yes! If you buy our products above Rs. 399, we are happy to inform you that you are eligible for free shipping. 

20. How to shop online?

Please browse our online product catalogue to make your purchase.

STEP 1

If you would like to purchase an item, click on “Add to cart.” Then the item will be automatically added to your cart, and you will proceed to checkout

STEP 2

You will be required to sign in to your account with us or create a new account. After you have signed in, you will be asked to provide us with your billing and delivery details.

STEP 3

Once done with billing and delivery information, you will be required to make the payment for your order. Your order will be immediately processed online. A confirmation email will be sent to you.